Last Updated: January 2025
1. Introduction
Welcome to Neeed Architecture & Interior Design ("Neeed," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://architecture.neeedassociates.com and use our architecture and interior design services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect minimal personal information that you voluntarily provide to us when you:
- Contact us directly via phone, email, or WhatsApp for consultation requests
- Engage our professional architecture and interior design services
This may include:
- Name and contact information (phone number, email address) - only when you reach out to us
- Project details and preferences - only during active service engagement
2.2 Automatically Collected Information (Analytics Only)
We use Google Analytics to understand how visitors interact with our website. This service automatically collects:
- Anonymous usage data (pages visited, time spent, scroll depth, button clicks)
- General device and browser information (for compatibility purposes)
- Referring website addresses
- Geographic location (country/region level only)
Important: This website does NOT collect or store personal data like IP addresses, email addresses, passwords, or any personally identifiable information. No user accounts are created on this website.
2.3 AI Design Tool (Separate Platform)
Our AI interior design tool at https://neeed-archi-ai.vercel.app/ operates with minimal data collection:
- Images: Room photos you upload are processed for AI design generation only. Images are stored temporarily in your browser's local storage until you download them.
- Payment: We collect ₹59 via Razorpay for the service. Razorpay handles all payment processing securely - we do not store or have access to any payment card details.
- No Account Required: You can use the service without creating an account, providing email, or password.
- No Server Storage: We do not store your uploaded images, generated designs, or personal information on our servers. Everything is processed and stored locally in your browser until you download the results.
3. How We Use Your Information
We use the minimal information we collect for the following purposes:
- Service Delivery: To provide architecture and interior design services and communicate with clients who contact us
- Customer Support: To respond to your inquiries and provide support when you reach out to us
- Website Analytics: To analyze website usage patterns (via Google Analytics) and improve user experience
- AI Tool Processing: To process your uploaded images and generate AI-powered design suggestions (processed locally in your browser)
- Payment Processing: To process ₹59 payments via Razorpay for the AI design tool (handled securely by Razorpay)
We do NOT use your information for:
- Marketing emails or newsletters (we don't collect email addresses through the website)
- Creating user profiles or accounts
- Selling or sharing your data with third parties for advertising
- Tracking you across other websites
4. How We Share Your Information
We share very limited information only in the following circumstances:
4.1 Third-Party Service Providers
We use the following third-party services:
- Google Analytics: For anonymous website usage analytics (Google processes this data according to their privacy policy)
- Razorpay: For payment processing on our AI tool (₹59 payment). Razorpay handles all payment data securely - we never see or store your card details
- Vercel: For website hosting
4.2 Legal Requirements
We may disclose information only if required by law, such as:
- Court orders or subpoenas
- Government investigations
- Protection of our legal rights
4.3 What We DON'T Share
We do not:
- Sell your personal information to anyone
- Share your data with advertisers or marketing companies
- Use third-party tracking cookies for advertising
- Share your uploaded images from the AI tool with anyone
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request restriction of processing your personal information
- Data Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information for certain purposes
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the information provided in Section 10.
7. Cookies and Tracking Technologies
We use minimal cookies and tracking technologies:
- Google Analytics Cookies: To understand anonymous website usage patterns (pages visited, time spent, scroll depth)
- Essential Cookies: For basic website functionality
We do NOT use:
- Advertising cookies
- Social media tracking pixels
- Cross-site tracking cookies
- Cookies to remember login information (we have no login system)
You can control cookie settings through your browser preferences. Disabling Google Analytics cookies will not affect website functionality.
8. Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.